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Posts tagged 'LILY BLANCHE'

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A Big Thank You And A Visit To The Social Bite Village

By lilyblanche 3 May 2018 No comments

As many of you know Social Bite is our charity of the year. Those of you who have left a review of Lily Blanche on Trustpilot may know that we donate to Social Bite as a thank you for every review we receive. But we also support the charity in other ways too and donate throughout the year.

Respect, Honesty, Integrity And A Word About Discounting

By lilyblanche 25 June 2017 No comments

Shop The Collection Here

We all love a bargain. There is nothing nicer than finding something you've been hankering after on sale. I'm the same, but increasingly I've become sceptical about the endless discounting the big retailers engage in. It doesn't feel fair when brands boost the price by 25% just to be able to offer a 20% markdown to unsuspecting customers. The two for one offers in supermarkets are fuelling waste and endangering the health of our children. We've become so conditioned to gravitate towards the sale item, we don't always appreciate the psychological manipulation involved.


When I first established Lily Blanche I made a resolution. We would treat our customers the way I would want to be treated in an ideal world - with respect, with honesty and with integrity. I knew we wouldn't always get it right - and we haven't - but we would always strive to delight and surprise our customers and when we got something wrong, we would act as quickly as possible to make things better.

Lily Blanche Gold memory Keeper Locket Lily Blanche Memory Keeper Locket

When it comes to pricing our jewellery, I have tried to keep our prices as low as possible for as long as possible. It is important to me that the price you see when you click on an item is the price you will pay at the check out. Everything is transparent. No hidden costs. I'd rather give all customers free chains, lovely packaging and free UK shipping than give random customers occasional discounts. I feel confident that our prices are lower than our competitors and our quality and craftsmanship is higher - often much higher. If we don't offer what a customer is looking for, we will point them to a competitor who does.

Having said that, I know that every pound or dollar or euro spent on a Lily Blanche product is hard earned and we are always grateful when customers choose to shop with us.

All VIP customers (those who sign up for the newsletter) receive a special discount code in the run up to Christmas and at another time of year. We also look to add value in other ways for VIP customers. They hear first if a highly popular, out of stock item is back and they hear about new collections and collaborations. If you would like to sign up to the newsletter, we promise not to bombard you with emails but we will try to make it worthwhile.

To become a Lily Blanche VIP, sign up here.

The Lily Blanche Story

By lilyblanche 14 November 2016 No comments

It has been so busy in the Lily Blanche studio of late making and dispatching Christmas orders _ thank you to all our customers - that there hasn't been much time for blogging but we thought you might like to read an interview we did recently with the jewellery website Jewel Street about our brand and the story behind it!

Gemstones & Giraffes - An African Adventure

By lilyblanche 23 August 2016 No comments

https://youtu.be/GIKpdpQDfJE

Peapod and Pearls

By lilyblanche 17 August 2016 No comments

https://www.youtube.com/watch?v=5YYpqR78OzA

The Adventure Begins...

By lilyblanche 14 June 2016 No comments

 

Life, love, legacy and lockets – the story of the Memory Keeper Locket

By lilyblanche 3 May 2016 No comments

"What will survive of us is love," Philip Larkin, An Arundel Tomb